bs8 life Privacy Policy
This policy explains in detail how bs8 life responsibly handles the collection, processing, storage, and protection of your personal information.
Introduction and Scope
bs8 life is a trusted online entertainment and betting platform. By using our website or creating an account, you are considered to have accepted the terms of this privacy policy. This policy applies to all services, platforms, and applications of bs8 life.
Our platform is intended only for individuals aged 21 and above. Collecting or processing information from minors is entirely contrary to our policy — it is an integral part of our responsible gaming commitment.
What Information We Collect
bs8 life collects various types of information for account registration and service delivery. The types of information collected are listed below:
Identity Information
- Full name and date of birth
- National ID or passport number (for verification)
- Email address
- Mobile number
- Residential address
Financial Information
- bKash, Nagad, or Rocket account number
- Transaction history (dates and amounts of deposits and withdrawals)
- Payment verification details
No complete payment PIN or password is stored on our servers.
Technical Information
- IP address and device type
- Browser version and operating system
- Cookie and session data
- Logs of user activity on the platform
Gaming Activity Information
- Bet and game history
- Bonus claim records
- Win and loss information
- Preferred game categories
We collect only the information necessary to provide our services. Requesting or storing unnecessary personal information is against our policy.
How We Use the Collected Information
bs8 life uses your information for specific and legitimate purposes. It is never used for sale to third parties. The main use cases are outlined below:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, logging into, and securing accounts |
| Payment Processing | Completing deposits and withdrawals via bKash, Nagad, and Rocket |
| Customer Support | Resolving issues and providing assistance via live chat and email |
| Security Monitoring | Detecting fraud, unauthorized access, and suspicious activity |
| Bonuses and Promotions | Applying eligible bonus offers to your account and notifying you about them |
| Legal Obligations | Retaining information to comply with applicable laws and regulations |
| Platform Improvement | Analyzing user experience to make the platform more effective |
If your information is used for any purpose beyond those stated above, your separate consent will be obtained.
Sharing Information with Third Parties
bs8 life does not sell your personal information or share it free of charge with third parties for commercial purposes. However, limited information may be shared in specific circumstances:
4.1 Payment Service Providers
Necessary transaction information is exchanged with the systems of bKash, Nagad, and Rocket to complete deposits and withdrawals. This information is limited strictly to payment processing.
4.2 Technology and Service Partners
Limited and necessary information is shared with trusted technology partners who assist in operating the platform (such as game provider studios or cybersecurity services). Each partner is contractually bound to uphold our privacy standards.
4.3 Legal Requirements
We may be required to disclose information under a court order, a lawful government request, or applicable law. In such cases, only the information legally required will be provided.
Cookies and Tracking Technology
Cookies are used on the bs8 life website — these are small data files stored in your browser. Cookies improve your browsing experience and keep certain necessary functions running.
Essential Cookies
Required for login sessions, security tokens, and core platform functionality. Disabling these will prevent the platform from working properly.
Analytics Cookies
Used to understand which pages are visited most. This information is processed in aggregate form and cannot be used to identify individuals.
Preference Cookies
Remember your language preferences and display settings so you do not have to select them again each time.
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause issues with important functions including login and payments.
Data Security and Protection
bs8 life follows the highest industry standards to protect your information. Notable security measures include:
- SSL Encryption: All information transferred between your browser and our servers is encrypted using SSL technology.
- Data Encryption: Stored sensitive information (passwords, payment references) is kept in encrypted format.
- Access Control: Only authorized staff can access specific data, and every access is logged.
- Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in the platform.
- Account Protection: After multiple failed login attempts, the account is temporarily locked and the member is alerted.
- OTP Verification: OTP verification is in place for payments and important account changes.
However, no digital system is 100% secure. If you notice any unusual activity, contact us immediately via live chat or email.
Data Retention Period
We retain your information only for as long as necessary. All relevant information is kept while the account remains active.
| Type of Information | Retention Period |
|---|---|
| Account and identity information | 5 years from the date of account closure |
| Financial transaction records | 7 years from the date of account closure (for legal requirements) |
| Gaming activity logs | 3 years from the date of account closure |
| Customer support conversations | 2 years from the date the conversation ended |
| Technical logs (IP, browser) | 1 year from the date of collection |
Once the specified period has passed, information is securely deleted or fully anonymized so that no individual can be identified from it afterward.
Your Rights and Controls
bs8 life believes you should have full control over your information. As a registered member of our platform, you have the following rights:
Right to Access
You may request to know what information is stored in your account. We will respond within a reasonable time.
Right to Correction
If any of your information is incorrect, you may request a correction. This can be done through account settings or via customer support.
Right to Deletion
You may request deletion of your information when closing your account or in certain circumstances. Limitations may apply to information retained due to legal obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.
To exercise any of the above rights, contact our customer support team via live chat or email. We provide support in Bengali 24 hours a day, 7 days a week.
Protection of Minors
bs8 life strictly follows a 21+ policy. Our platform is only for adults aged 21 and above. Age is verified at registration, and additional proof of identity may be requested in cases of doubt.
If any minor's information has been collected by mistake, it will be fully deleted as soon as this is discovered and the associated account will be closed. Parents and guardians are urged — if you suspect a minor is using this platform, please notify us immediately.
Our responsible gaming guidelines contain detailed information on the protection of minors and safe gaming overall.
Policy Changes and Updates
bs8 life may update this privacy policy as needed. The policy may be revised in response to changes in services, the introduction of new technology, or changes in law.
For significant changes, registered members will be informed in advance by email or through a notification within the platform. Continued use of the platform after any changes will be considered acceptance of the revised policy.
If you have any questions about this policy or would like to know more about how we process information, visit our FAQ section or contact us directly via live chat.
Contact for Privacy Matters
For any privacy-related questions, requests, or complaints, please contact us. Our data protection team provides support in both Bengali and English.
Customer Support Contact
-
Live Chat
24/7 direct support — click the chat icon on any page of the platform -
Email
[email protected]
To learn more about bs8 life's services and terms, please read our Terms & Conditions page.
Your information, your security
Protecting every member's privacy at bs8 life is our top priority. Enjoy entertainment in a safe environment.
Learn about bs8 life